Gretipol — Curated Stays. Clear Commitments.

Welcome to Gretipol. By accessing or using our website and services, you agree to the following Terms & Conditions — a set of carefully defined standards designed to ensure clarity, fairness, and mutual respect between our guests and our platform. These terms constitute a binding agreement governing all interactions involving Gretipol’s curated hotel experiences, bespoke travel services, and exclusive promotions within Poland.

We kindly ask that you review them with care before engaging with our platform.

1. Scope of Service

Gretipol operates as an independent travel curation platform, offering tailored access to a refined portfolio of Polish hospitality — including luxury hotels, adults-only properties, spa resorts, and casino destinations. All bookings are fulfilled in collaboration with trusted hotel partners and affiliated service providers.

Gretipol serves exclusively as an intermediary. Your final reservation contract is between you and the selected hotel, and their specific terms will apply in addition to ours.

2. User Eligibility

By using the Gretipol platform, you confirm that:

• You are 18 years of age or older.
• You have the legal capacity to enter into binding agreements.
• You will use the platform exclusively for lawful, non-commercial purposes.
• You will refrain from fraudulent activity, data extraction, or misuse of our services.

3. Booking Process & Payment

To complete a reservation, guests must provide accurate personal details and valid payment information. Payment transactions are processed securely by authorized third-party gateways with advanced encryption.

All displayed rates include applicable taxes and service charges unless noted otherwise. Once your booking is confirmed, you will receive a detailed confirmation via email.

Please note: Cancellations, refund terms, and modification fees are determined by the individual hotel and may vary.

4. Guest Responsibilities

By booking through Gretipol, you agree to:

• Provide accurate, complete, and current information.
• Comply with hotel policies and conduct standards during your stay.
• Respect property guidelines, local laws, and cultural sensitivities.
• Avoid using the platform for any unauthorized or illegal activity.

5. Modifications & Cancellations

All reservation changes or cancellations are governed by the policies of the respective hotel. Gretipol will support and facilitate communication but is not liable for hotel-imposed penalties, fees, or restrictions.

We strongly advise reviewing the specific terms of each hotel before finalizing a booking.

6. Intellectual Property

All content on the Gretipol website — including copy, imagery, branding, layout, and technology — is the intellectual property of Gretipol or its licensed affiliates. Any reproduction, modification, or redistribution without explicit written permission is strictly prohibited.

7. Limitation of Liability

While Gretipol endeavors to provide accurate, real-time information, we cannot guarantee the completeness or precision of hotel listings, pricing, or availability. As an intermediary, we are not liable for:

• Hotel service quality or changes in availability
• Errors or omissions in provided content
• Issues beyond our control, including force majeure events
• Any indirect or consequential losses linked to the use of our services

8. Privacy Commitment

All data shared with us is governed by our Privacy Policy, which outlines how your personal information is collected, stored, and used. By accepting these Terms, you acknowledge and agree to our privacy practices.

9. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the Republic of Poland. Any dispute related to these terms shall be exclusively handled under the jurisdiction of Polish courts.

10. Policy Revisions

Gretipol reserves the right to update these Terms & Conditions at any time without prior notice. All changes will be published on this page and become effective immediately upon posting. Guests are encouraged to review this page periodically.

11. Contact Us

For questions, clarifications, or requests relating to these Terms, you may contact us via:

Contact us today and turn your next getaway into a winning story.

Contact Information:

Address: ul. Lisa-Kuli 19, 35-025 Rzeszów, Polska 

Phone: +48 17 742 59 83

Email: contact@gretipol.com