PRIVACY POLICY

Gretipol — Where Discretion is Woven into Every Journey

At Gretipol, protecting your personal data is not merely a compliance requirement — it is a core value that underpins our relationship with every guest. When you choose Gretipol to discover Poland’s finest accommodations, from luxury spa escapes to adults-only havens and casino retreats, you entrust us with sensitive information. We treat this trust with the utmost seriousness — governed by transparency, responsibility, and absolute respect.

This Privacy Policy explains clearly how your data is collected, used, and safeguarded across all interactions with Gretipol.

1. What We Collect

To deliver a refined, customized hospitality experience, we may collect:

Personal Information:

  • Full name and verified contact details (email, phone)
  • Secure payment data (processed via encrypted systems)
  • Booking preferences: property type, room category, stay objectives
  • Personalization notes: dietary, wellness, or accessibility needs
  • Past reservations and client loyalty data

Non-Personal Information:

  • Device, browser, operating system details
  • IP-based location (generalized)
  • Session behavior, site navigation, and engagement metrics

2. Why We Use Your Data

Your information enables us to:

  • Confirm, modify, and manage hotel reservations
  • Offer personalized recommendations based on your interests
  • Provide updates, offers, and loyalty benefits (only with your consent)
  • Improve the usability, speed, and design of our website
  • Fulfill legal and contractual obligations in line with hospitality standards

All data processing is minimal, lawful, and aligned with best practices in guest privacy.

3. Ethical Data Sharing

Gretipol never sells or discloses your data for unauthorized marketing purposes. Sharing is limited and carefully governed:

  • Trusted Partners: We may share limited data with verified hotels, secure payment processors, analytics providers, and service agencies — all under strict confidentiality agreements.
  • Legal & Compliance: If required by applicable law, court order, or regulatory body, we may disclose relevant data with full accountability.
  • Business Evolution: In the case of mergers or business restructuring, your privacy rights will remain protected under this existing policy.

4. Security You Can Trust

We implement enterprise-grade technologies and procedures, including:

  • End-to-end SSL encryption for data transmission
  • Enforced access restrictions and multi-layer firewall systems
  • Routine server maintenance and penetration testing

Although no system can be guaranteed as 100% secure, we remain committed to reducing risks and investing in your digital safety.

5. Cookies & Analytics

To enhance your experience, Gretipol uses cookies and analytics tools. These allow us to:

  • Personalize your browsing session
  • Track usage patterns for UX optimization
  • Retain your session settings for faster navigation

You can adjust your cookie preferences at any time via your browser. Blocking non-essential cookies may limit some features.

6. External Links

Our site may contain links to third-party websites for additional services or information. Gretipol holds no responsibility for their privacy practices or content. We encourage you to review their policies independently.

7. Your Data Rights

Under applicable law (such as GDPR), you may:

Request access or copies of your stored personal data

Ask to correct inaccurate or outdated details

Withdraw marketing consent at any time

Request deletion of your data (subject to legal allowances)

To exercise these rights, simply contact us directly using the details below.

8. Policy Updates

We reserve the right to update this Privacy Policy as technology, legal frameworks, or our services evolve. Revised versions will be clearly dated and posted. Continued use of the site implies acceptance of updates.

9. Contact Gretipol

If you have any questions or concerns regarding your privacy, please reach out to us confidentially:

Contact us today and turn your next getaway into a winning story.

Contact Information:

Address: ul. Lisa-Kuli 19, 35-025 Rzeszów, Polska

Phone: +48 17 742 59 83

Email: contact@gretipol.com